Broker Support – Office Administrator
Experior Financial Group Inc. is looking for a motivated individual who works well with others but is also able to work independently and thrives working with multiple tasks on the go. This position offers exciting challenges and the chance to learn new skills. This role best suits someone that enjoys interacting with clients, prioritizing, and considers attention to detail one of their best qualities.
As a member of our team, you will have a lot of fun and enjoy a positive work environment. We are a great group, looking for someone who is a go-getter, and searching for a place to call home.
There are always great opportunities for career advancement for people willing to put in the effort. We are growing extremely fast and are looking for someone that strives for excellence every day.
Experior Financial Group Inc. is looking for an Office Administrator in the Broker Support role.
Responsibilities:
- Provide customer support to agents, associations, and insurance carriers.
- Build and maintain a positive and professional relationship with Experior's agents, associations, and insurance providers.
- Answer phone and email requests promptly in a positive and professional manner.
- Maintain and update department process manual.
- Perform other duties pertaining to the Broker Support role by your immediate manager.
- Offer process and technology improvement suggestions.
Qualifications:
- Previous experience working in office administration.
- Experience working in the insurance industry considered a strong asset.
- Outstanding communication skills, both written and verbal.
- Friendly approach in delivering challenging information to people in person, over the phone, and though email.
- Excellent time management and organizational skills.
- Strong computer skills with the ability to learn new systems.
- Handle stressful situations with a positive, can-do attitude.
- Have great problem-solving skills.
- An ability to thrive while working with tight deadlines and multiple priorities.
- Positive attitude and able to accept constructive criticism.
- Reliable and trustworthy.
- Attention to detail and accuracy is a must.
- Able to take ownership of your work.
- Speak French / Spanish considered a strong asset.
- Willing to learn French / Spanish
Job Type: Full-time, Permanent
Salary: $24.00 per hour
To apply please submit your resume and cover letter below