When you’re trying to decide which Life Insurance policy to choose, you might wonder if the agent you’re working with is trustworthy and credible. An Insurance Agent’s purpose is to help clients manage risk, whether that’s being prepared for a major health issue or looking towards your retirement. Agents must maintain trust with their clients to keep them coming back. Life insurance agents who are licensed and regulated by governing bodies, can research insurance products on the market ensuring they offer the best products available to their clients. Having a variety of product options and resources at the agent’s disposal can help make the decision easier for the client.
In this article, we’ll explore guidelines you can use to help determine if an insurance agent is trustworthy.
Is the Insurance Agent Licensed?
First, make sure the insurance Agent you’re working with is licensed to sell insurance in the province where you reside. Experior Financial Group Agents are licensed to sell and follow all of the regulatory obligations and responsibilities given to them by governing bodies in their respective provinces across Canada.
As well, licensed insurance agents are required to take courses and training each year in order to maintain their licenses. The number of continuing education (CE) credits that an Agent is required to complete varies by province and by their professional designation. The insurance councils of each province and territory control insurance licensing and require the licensees to submit their course listings as part of the renewal process. We offer our Experior Agents access to CE credit training platforms and weekly partner training sessions so that they can keep their continuing education requirements up to date.
In addition, we provide our Agents with ongoing training and support to make sure they stay up to date on the insurance market and financial industry. Experior Agents have access to over 26 insurance and investment companies, which means they can offer clients the best solutions for their specific financial needs.
Life insurance agents are obligated to tell you in writing about any financial products, services, or insurers that they represent. They must also tell you about any conflicts of interest that they have.
In addition to complying with legal requirements, Insurance Agents and companies should follow industry best practices:
Are they Personable and Reliable?
An agent who is only out to make money and doesn’t care about their clients will never go anywhere in this business. Successful agents do not hesitate to do what’s best for their clients even if that means putting their clients into a less profitable product, especially when it means that their clients are better served long term.
Your insurance Agent should possess excellent customer service skills. Clients should be able to reach their agents easily, and a timely response to inquiries is important. Agents must do what they say they will do, when they say they will do it. Trustworthy agents listen and understand clients’ needs in order to give them what they want.
At Experior we believe core values are a person or organization’s guiding principles. They help people know what is right and wrong. They also help businesses determine if they are on the right path and fulfilling their goals by creating an unwavering guide. When choosing an expert Agent to help you, you should make sure their values align with yours. Our core values are Serving, Leading, Giving, Teaching, Encouraging and Showing Kindness. We believe these are the qualities that our clients have come to expect from us and the foundation of that quality is demonstrated by our Agents.
Are they Knowledgeable and Resourceful?
A good insurance agent will be able to offer a wide range of products and services that can meet all kinds of needs. An experienced insurance Agent knows more than just how to sell you a policy. Most should be able to help you take advantage of tax and legal benefits of their products too. Many Agents earn various financial designations. Some agents practice financial planning or income tax preparation as their main job, and also offer insurance as a way to provide full service to their clients.
Our Agents’ success is due in part to our client solutions using our proprietary Expert Financial Analysis software (EFA). We provide a simple and easy-to-follow financial program exclusively through Experior Agents. The Expert Financial Analysis provides a clear and accurate analysis of your current financial situation, along with a step by step plan to help you achieve your goals. Our knowledgeable team of financial experts can help you get out of debt years faster, grow your savings and help you review your insurance needs.